Your Job Related Questions, Answered
You’ve got questions, we’ve got answers. Below you’ll find FAQs for Summer Staff, Camp Director, or Headquarters applicants.
How do I apply?
Steps one and two are to check out a detailed outline of our hiring process, as well as some tips and tricks for putting your best foot forward. Then visit our Summer Jobs page to learn more about our summer positions and locations.
I’m having technical difficulties with my application. Help!
Fear not. Thanks to the power of technology, we have some tips and tricks for successfully completing your application.
First, consider using Google Chrome or Mozilla Firefox to complete your application. Our application works best with those browsers, and isn’t as friendly with Safari or Internet Explorer.
Second, while our application is mobile-friendly, it’s not mobile-bff. If you have access to a computer, we recommend using one. If you’re using a phone or tablet, be sure to save a copy of your resume on your device before you start the application.
Still no luck? We’re just an email or a phone call away and happy to support. You can reach us at firstname.lastname@example.org or 510.595.7293 ext. 2 during regular business hours, Pacific time (cowabunga!). Include your resume and the job you’re hoping to apply to. We’ll get you on the right track!
I already applied and have been hired to work at camp. What’s next?
First of all, congratulations! The first step is always to make sure we have your signed, accepted offer letter by sending it to email@example.com. This FAQ document should help you take it from there:
For what position or site should I apply?
Our application process is designed to welcome as many exceptional people into our community as possible – apply for the position and location that feel best, and if you’re invited to the next phase, we’ll work with you to find a match. And because our process is focused on working together to find the right fit, there’s no need to complete more than one application. We’ll take all your qualifications into consideration, and keep our minds open to all the ways you might contribute to camp (in the role to which you applied, or in any other).
We recommend taking the following steps to be sure you have the information you need before submitting your application:
- View our maps of camp locations below
- Review the positions on the Summer Jobs page to find the right (or closest) fit
- Select the position within your desired region, and tell us your specific location preferences in your application
I’m only available part-time, or can’t work all summer. Should I still apply?
Yes! Here’s what you need to know about our availability requirements:
Nearly every role at camp is a full-time role (Monday-Friday, about 8 hours per day or 40 per week). Summer Intern positions are part-time, working about 5 hours per day, Monday through Friday.
If you’re interested in working at just one camp, it’s helpful to be available for all camp dates at that site. Though our full summer season runs from early June through mid-August, some sites begin later or end earlier, so there’s probably a site that fits your summer schedule.
In addition to hiring full-summer staff at individual sites, we hire a number of staff to fill shorter commitments as substitute staff members at multiple camp locations. If your schedule doesn’t fit one of our locations just right, and you’re flexible enough to work at more than one of our locations, we encourage you to apply for one of our Substitute positions.
No matter your availability, we encourage you to apply! Just be sure to provide as much detail as possible about your schedule and location preferences within your application, and we’ll work with you to find the right fit.
Is housing provided for summer camp staff?
Galileo operates day camps, and housing is not provided for campers or staff.
I applied for a position! What happens next?
Once you’ve successfully applied, next steps in our hiring process will be communicated via email. You’ll always hear from us regarding your candidacy, regardless of our decision. If you submitted an application and have not heard from us within five business days, check the spam folder of your email account, and then call us at 510.595.7293 x2.
What are the steps of the summer staff hiring process?
I’m not quite 16 years old. Can I apply to be a Summer Intern?
It is our non-negotiable policy that all staff must be 16 years old by the start of employment. Start of employment is the first day of camp at your camp location (start dates vary by site). If you don’t quite make the cutoff, we hope you’ll apply in future seasons, post-sweet 16.
If a job is listed on your website, is it still available?
If you see a position listed, it’s most likely still available at one of our sites. Because we hire hundreds of staff on a rolling basis, we aren’t able to update listings each time a staff member is hired. We ask you to be as open as possible to other positions and locations if your first choice isn’t available. If you’re invited to the next stage of the hiring process, you’ll have an opportunity to discuss position and location availability in more detail.
I am an international candidate interested in applying. Am I eligible to work at Galileo?
We accept applications from all candidates who are eligible to work in the United States. International staff must have their own method of obtaining a visa that allows the holder to work for any employer (not only the visa-sponsoring employer). Most student visas only allow employment related directly to coursework, and so generally cannot be used for employment with Galileo. International applicants must be able to provide proof of employment eligibility. If you have questions about whether you are eligible to work in the U.S., please contact the agency that issued your visa. We don’t have a visa sponsorship program, but are happy to work with you if you have questions about employment eligibility.
Do staffers get a discount if they sign up their kids for a Galileo camp?
Summer staff members are eligible to receive one free week of camp, and 50% off additional weeks for their kids. This discount does not apply to other family members.
When should I apply?
We accept applications from great Camp Director candidates all year. We begin interviewing as early as mid-spring for the following year, so recommend applying early. Positions fill on a rolling basis, and the earlier you apply the better your chances of finding a fit.
Which locations are seeking Camp Directors?
We generally have at least one opening in each of our camp regions each year (5-7 sites per region). You’ll have an opportunity to indicate your preferences on the application, and we discuss details throughout the interview process.
Why don’t we open applications for specific sites? Our Camp Director team is made up of over 50 spectacular leaders, all with varying plans from one summer to the next. Some are with Galileo for the standard 3 year commitment; others have been with us for a decade. Between this varied degree of turnover, and new site openings, we often get down to the brass tacks of specific location preferences and assignments near the end of our annual hiring cycle.
I’m a former Galileo camp staff member, and I’d like to be a Camp Director in the future, but I’m not sure about the upcoming season. Should I apply?
The short answer is: Yes! We’d be delighted to see your application, even if you’re still on the fence. An early application lets us know you’re interested, gives you an opportunity to discuss the role in depth with the Galileo team, and allows your Area Director to support your growth into the CD role, this year or someday in the future. Apply away. We can’t wait to talk to you about your potential to take a seat in the director’s chair.
Why do you require a three summer commitment?
Camp Directors are the driving force behind building and maintaining relationships with our camp communities. From campers and families to staff and school sites, the Camp Director is the glue that holds it all together. Consistency gives every camp a stronger foothold in its community, and allows each Camp Director to fully take advantage of the training and professional development which is part of the Camp Director role—growing into an even stronger manager, educator, leader and professional. It’s a win-win.
What do you do during the non-summer months?
We get this one a lot, and we understand why. If Galileo runs summer camps, what do we do when camp isn’t operating? The short answer is: everything but deliver our programs. Or, everything that makes sure our programs are exceptional. With three programs in over 50 locations, operations need to be stellar, and we work year round on planning and improving them. We also develop all curricula in-house, and deliver new and improved projects, stories, and themes every single summer. And, we hire thousands of incredible staff members to make camp run (not to mention change lives). The process for bringing these folks on board is substantial. Our marketing team tells the world our story, and our Customer Service team enrolls thousands of weeks of camp. We have quite a big job cut out for us, and the fall and spring are crucial to our success.
I really want to join your team, but don’t see any open positions. How can I find out when new positions open at Galileo HQ?
Join our mailing list! You can specify your interests, and we’ll email you about newly-opened positions.
What do you most look for in an HQ candidate?
We’re dedicated to fulfilling our mission while embodying our values daily. We value a vibrant and inclusive workplace, and love bringing divergent thinkers and viewpoints to the table at Galileo. And—most importantly—we look for HQ candidates who believe in our mission, share our values, and want to be a part of a do-whatever-it-takes, playful team that practices what we strive to bring to our campers: real challenges, chances to fail, big wins, and F-U-N.
How do I apply?
Start by getting familiar with our mission. Next, head over to our HQ Jobs page and review the brief descriptions of our open positions. Select any job title to see the full position description and access the online application. Before beginning your application, you’ll need about 30 minutes of uninterrupted time, a digital copy of your resume (Word, PDF, .txt files on your device, Dropbox or Google Drive) and names and contact information for up to three references.
Which positions are currently open?
All positions currently open on our headquarters team and at our warehouse can be found on the HQ Jobs page of our website. We post year-round positions as they become available, and each fall begin the hiring process for seasonal roles (January – June/August) on our People Operations, Customer Service and Warehouse teams.
Where is Galileo HQ located?
Our headquarters office is in Oakland, and our warehouse is in Hayward. We also have two satellite HQ teams that work from offices in Southern California and Chicago.
What are the steps of the Headquarters hiring process?
Below are the steps of Galileo’s hiring process for positions on our headquarters teams. Between each stage, the Galileo team decides on the appropriate next step and communicates with each candidate. Whether or not we decide to invite an applicant to the next stage, each applicant will hear about next steps by phone or email, often within 2-4 business days and no longer than one week. This process is ongoing until we find the right fit for our team, and can involve multiple in-person interviews with Galileo leadership team members depending upon the position.
CONNECT WITH US
Want to dig in and learn more about Galileo? See how we’re bringing our brand of fearless innovation to a wider audience of kids, and hear what our partners say about working with Galileo summer staff. You can also join our jobs mailing list and connect with us on social media to stay up to date on Galileo job openings, company news, and events.